Department Manager, Metallurgical Laboratory

Department Manager, Metallurgical Laboratory

Stork Twin City Testing Corporation is a member of the Stork Materials Technology (SMT) group of companies.

Our facility in St. Paul, Minnesota is the headquarters for Stork Twin City Testing. Since 1938, Twin City Testing has provided testing and inspection services to the upper northwest. Acquired by Stork in 1998, Stork TCT is now the most diverse testing laboratory in the Midwest.

The primary function of the Department Manager Metallurgical Laboratory is to ensure efficient and orderly operations of all aspects of his/her department through hands on demonstration and supervision.

Must be proficient in a number of core business skills including but not limited to:

• Leadership and managerial skills in activities for the department, supervise technicians, and will be responsible for department sales.
• Ability to ensure compliance with safety rules, company policies and procedures.
• Skills to communicate, monitor and ensure progress toward attainment of location and company goals.

This position is a Manager level and reports to the General Manager.
Impact: Policy / Decisions: Medium; Financial: Medium; Legal: Low.

• Supervises staffs of non-professionals who are responsible for day to day tasks.
• Responsible for managing large and small failure analysis projects.
• Responsible for personnel management of assigned staff including hiring, training, and assignments, performance evaluations, salary administration, discipline, and employee morale.
• Responsible for project management, including staff assignments, equipment allocations, schedules, and costs.
• Ensures all work is performed in accordance with company procedures and regulatory agencies' requirements.
• Responsible for marketing and developing the business in his/her area of expertise.
• Accountable for business development and the development of projects by others.
• Provides direction and technical decision-making for management involving capital asset purchases and expenses for projects and or/strategic initiatives.
• Responsible for monitoring and enforcing safety procedures to conform to appropriate regulatory and company standards.
• Schedule Laboratory staff for laboratory testing in the Building Product Testing Laboratory.
• Perform other duties as assigned.

• Must have good understanding and working knowledge of failure and metallurgical techniques.
• Must be experienced in interpreting testing procedures and requirements.
• Must be experienced in managing complex and sensitive issues.
• Demonstrated success in writing proposals and failure analysis reports.
• Demonstrated success in performing calibrations and maintenance of metallurgical equipment including SEM/EDX.
• Must have experience in the Oil or Welding industry.

Knowledge, skills, and abilities:

• Experience in managing complex business relationships, both internal and external, where conflicting priorities of team members must be managed with customer satisfaction as a primary goal.
• Ability to operate a motor vehicle within company policy. A valid driver’s license is required.
• Availability, flexibility, and maturity to represent the company at a broad range of events in the community, with customers, and within the company.
• Well-developed oral and written communication skills to meet a variety of communication needs (performance reviews, presentations, employee training and development, and leadership).
• Strong interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements to develop proposals including cost estimates, work plan and terms and conditions.
• Laboratory and/or field-testing and inspections capability.
• Experience in managing business relationships, both internal and external, where conflicting priorities of team members must be managed with customer satisfaction as a primary goal.

Competencies:

• Entrepreneurial drive
• Executive maturity
• Trustworthiness
• Logical Reasoning
• Strategic Thinking
• Organizational Savvy
• Environmental Scanning
• Commercial Savvy
• Impact
• Influencing Tactics
• Building Relationships
• Team Leadership
• Directive ness
• Change Catalyst
• Empowering Others

Physical Attributes: Frequency of required physical force: Occasional (moderate).
Working Conditions: Work is performed indoors and outdoors.